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Product Lifecycle Program Manager - VLT


Moncton, NB, CA, 00000

Requisition ID:  6095

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.



The Product Operations team provides cross-functional leadership and direction to manage risk and ensure product readiness across the organization (e.g., development, regulatory, manufacturing, delivery, customer acceptance, etc.) that is in alignment with business strategy and financial plan. This position ensures market-specific VLT product can be ordered, built, shipped, and installed as planned for our clients, operators and players.
IGT is on the forefront of new technology and is seeking an enthusiastic, self-motivated, Moncton-based product lifecycle program manager who is ready to bring strong communication, issue resolution, and leadership skills to work with cross-functional teams around the globe to execute complex VLT product strategy.


•    Track major milestones and risks, portfolio-wide, for VLT priorities and contracts
•    Support project team with scope management as it relates to contracts, budget and product roadmaps 
•    Track and help resolve open issues related to key customers and deliveries
•    Ensure hardware readiness – track major milestones related to hardware, identify lead-time risks and help solve hardware challenges, execute new product introduction to VLT markets
•    Prepare and facilitate, or participate in, executive-level communications and reporting
•    Organize cross-functional activities and provide direction to achieve product readiness for the portfolio in alignment with product strategy and budget
•    Assist with risk mitigation on key deliveries
•    Effectively represent the VLT Product Marketing strategy to the Moncton VLT development and QA teams
•    Serve as a main Product Operations team point of contact for all VLT product partners across the organization
•    Provide tactical direction, clarify priorities, lead problem resolution and remove barriers for cross-functional teams
•    Ensure program management principles are adhered to while allowing maximum flexibility

First Year Goals

•    Identify inefficiencies and streamline or close gaps between Moncton and Nevada related to product readiness and deliveries
•    Understand IGT’s VLT product portfolio, components of product, market specifications and their dependencies. Be up-to-date with recent development roadmaps of product components relevant to VLT product.
•    Build strong relationships with the Moncton VLT development and QA teams, PMO team, Nevada Compliance team, Manufacturing & Operations teams, the analyst and SAP VC teams, and the Product Marketing Management team. 
•    Gain familiarity with Salesforce, SAP Systems, Confluence, PPM, MATRIX and internal schedule tracking database PROS
•    Become effectively familiar with and track key customer deliveries, including risk and impact to financial plan



•    Bachelor's degree or equivalent experience required
•    PMI certification (preferred) or equivalent experience required
•    5+ years of experience in program managing engineering/technical projects
•    2+ years of project or team lead experience
•    Must have basic knowledge of the gaming industry and can leverage knowledge to identify needs and opportunities and develop in depth solutions; VLT development and/or test knowledge and experience, including RFPs, is a plus
•    Must be comfortable and effective in representing the Product team to internal and external executive-level stakeholders
•    Must be able to convert current technologies into meaningful, understandable product solutions that are actionable
•    Must be familiar with engineering disciplines such as software, mechanical and electrical as well as program/project management techniques and methods
•    Must have excellent communication, written and oral skills
•    Must have strong MS Office skills (SAP, Confluence, Salesforce, Clarity, MS Access and/or Matrix experience is a plus)
•    Ability to lead and influence both creative and technical teams
•    Willingness to travel if needed
•    Overtime/flexible hours may be required  
•    Must be at least 21 years of age

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit