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Eng Systems Admin I

Location: 

Moncton, NB, CA, E1H 2R6

Requisition ID:  4574

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

The SPIELO brand represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets.

Responsibilities

IGT's internal IT Engineering Application Support team is looking for a new Application Support Engineer. In this role, your primary customers are IGT Game Engineer Studios. Perforce, Team Foundation Server, Jira, Bit Bucket, Confluence, Alien Brain and a few more not listed are the mainstream applications you will manage. You are the face and voice to your IGT customers and vendors. You will support the infrastructure, databases and make sure applications perform correctly to correct standards. You ensure coordination of all necessary items that result in delivering a quality solution. You may need to work with the vendors on code issues, find workarounds or deal with IT systems, storage, data, security, network, front end and so on. Our IT Engineering Application team supports 45+ applications so there is opportunity to grow your portfolio knowledge base in the future if you desire.

Unleash your potential at IGT. IGT is the global leader in the design, development, manufacturing, distribution, and sales of computerized gaming/ lottery equipment, software, and network systems. We are driven to be innovative – developing and delivering award-winning products and technology. IGT's global IT team maintains a highly collaborative, communicative work environment with an exciting project portfolio designed to deliver IGT competitive advantage. Integrity, creativity, passion, and the desire to have fun at work are highly valued characteristics at IGT. Be a part of the exciting future with our information technology team.

Qualifications

  • Experience in maintaining core Atlassian Infrastructure primarily Backend Server Support and or system administration for large internal end-user community
  • Experience in setup, configuration and upgrading Atassian applications ( JIRA, Confluence, bitbucket and various Plugins)
  • Work with infrastructure teams to set up new environments and troubleshoot existing environments
  • Experience with configuration with JIRA API integrations and other external interfaces
  • Experience with monitoring and troubleshooting tools, some experience with Cloud migration is a plus
  • Experience and understanding of:
    • Windows Server operating systems
    • VM clusters
    • proxies
    • load balancers
    • LDAP
    • Active directory
    • SSL
    • TSL

.

  • Understanding of application server technologies (e.g. Tomcat, Apache, etc.)
  • Experience with SQL databases
  • Experience in critical issue handling
  • Technology driven
  • Application testing of plugins and upgrades
  • Coordination of user testing for plugins/upgrades
  • Groovy Scripting / JIRA Automation is a plus
  • Work with users to understand their requirements, find solutions with existing configurations/plugins and communicate the requirements to the Stakeholders
  • Bachelor's degree in Computer Science, Computer Engineering or equivalent required

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.