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Business Analyst Level 2


Moncton, NB, CA, E1H 2R6

Requisition ID:  4171

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

The SPIELO brand represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets.

Overall Objective and purpose

The Business Analyst II works with customers to identify and validate business needs in order to create well-defined requirements associated with GTECH product, service and solution offerings.  This position applies a systematic, disciplined, quantifiable approach to the design, development, implementation, operation, and maintenance of customer solutions through requirements management.  The BA II actively participates in synthesizing GTECH, customer, and market requirements to support the assimilation and evolution of GTECH products and services.

  • Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle
  • Demonstrate knowledge of System Development Life Cycle (SDLC), requirements management and other associated methodologies
  • Anticipate, elicit, analyze, understand, validate, coordinate, document and manage business and functional requirements associated with formalized project life cycle across product releases or projects
  • Provide support to project management for the implementation of customer solutions, and articulate technical concepts
  • Document, analyze and interpret business policies and processes
  • Perform gap analysis and analyze results
  • Manage workload to ensure all tasks and assignments are completed accurately and on time
  • Present information effectively to customers and respond in a timely, accurate manner
  • Manage data via Requirements Management Tool(s)
  • Assume additional responsibilities as required
Required Skills
  • Able to build strong customer relationships
  • Able to function in a fast-paced environment
  • Highly developed analytical skills and creativity to develop solutions to business issues.
  • Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff and customers
  • Strong interpersonal skills; team player
  • Interest in state of the art technical solutions and willingness to learn complex systems
  • Strong problem resolutions skills
  • Strong organizational skills – able to handle demanding deadlines and simultaneous projects
  • Knowledge of process workflow development
  • Knowledge

Applies standard processes, procedures and tools to assigned tasks. 

  • Minimum education

BS or BA and 3-4 years experience, or Master’s and 2+ years experience, or equivalent. 

  • Years Experience

               2 or more years industry experience in a related field

  • Essential special training requirements

               Must be familiar with MS Office, MS Project and MS Visio.

Must be familiar with Requirements Management Tool (i.e., DOORS, Caliber), or using MS Office products in a requirements management capacity

  • Other skills
    • Use Case Development
    • Basic understanding of System Development Lifecycle  (SDLC) methodologies, extending to requirements definition, testing and implementation
    • Rational Unified Process (RUP) experience
    • Business Process Modeling
Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit