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Product Sales Specialist (Video Poker)


London, LND, GB, EC2A1AF

Requisition ID:  4974

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Role Overview

We are looking for Product Sales Specialist and you will be primarily responsible for serving as the primary contact for video poker products on a casino floor. You will use your product knowledge and expertise to manage and maintain all aspects of the Video Poker product on casino floors. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and partner closely with our Account Executives and Account Managers to win new business. 


You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy for our video poker and keno products.
We are looking for someone who is as comfortable working with clients as with internal stakeholders. We would like for you to become an expert and to share your knowledge. We would like for you to have a track record for improving the processes and organizations around you. 



•    You will promote and sell video poker products, including machines, game conversion, parts and progressive equipment as they all relate to Video Poker.
•    You will lead product knowledge, expertise and geographical trends on video poker products.   
•    You will be the liaison between sales, product management and marketing to provide insight into customer needs, sales KPIs and competitive threats
•    Educate operators on best practices for Video Poker.  This includes the proper and optimal setup of all video poker product’s paytables, denominations, game families for both new and old games including multi-hand and single hand themes
•    You will work closely with operators to ensure new games have been installed and configured properly for optimal profitability, while maintaining IGT poker standards.
•    Analyze performance to identify areas for improvement and potential opportunities to grow various games/segments.
•    You will work with Video Poker Operations team to manage account billing and troubleshoot billing issues including the delivery, explanation and collection of backbills.
•    In addition to poker, you will educate operators on the various Keno offerings.  Help strengthen/grow segment by making recommendation setups, determining top award liabilities, progressive options and other particulars


•    Three or more years of client facing experience at a leading technology, payments or management consulting firm or equivalent.  
•    Experience presenting to senior level business leaders
•    A proven ability to build strong collaborative working relationships with business partners. The ability to deal effectively with ambiguity and thrive in an unstructured fast-moving environment. 
•    A proven ability to be a self-starter capable of driving business results without significant supervision 
•    An enthusiastic “roll up your sleeves” mentality
•    Excellent verbal and written communication skills


Expected Role Behaviour
•    Drive results to achieve high-quality work results regardless of work complexity
•    Build collaborative relationships both internally and externally
•    Decision making to identify and understand situations; identify opportunities to proactively resolve
•    Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles
•    Self-leadership to continuously learn and develop yourself
•    Foster innovation


Company Benefits

•    Pension 
•    Life insurance x 3 
•    Income protection 
•    Travel Insurance
•    Private medical 
•    Private dental 
•    25 days holiday
•    Childcare Vouchers


Life at IGT


-    12,000 employees
-    Freedom and autonomy to work how you want to
-    Many employees been here at IGT for 10, 15, 20+ years
-    Market Leader in field
-    US$6B revenue
-    Informal work environment
-    Global Footprint
-    Work with leading-edge Technology
-    IGT’s GameTouch™ 20 Wins Lottery Product of the Year at the International Gaming Awards (2019) 
-    We are IGT: 





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit