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Senior Salesforce Administrator

Location: 

Las Vegas, NV, US, 6355

Requisition ID:  4319

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.

Overview

The Sales Operations Departments is a team of people who have real passion for what they do and are masters at their craft. We reflect the larger company philosophy, to solve data problems, but focus internally on the systems we build to aid the internal partners we support (Sales). Agile in our processes, we strive to push the boundaries of our best-of-breed platforms to build a world-class sales planning operation. Our team thinks smart, strategic and scalable, and will push you to do the same.

We are looking to hire a Senior Salesforce Administrator to join the team. As IGT’s product portfolio has grown, our Salesforce environment continues to scale with it. You will be the first line of defense for operational questions and from both our Sales Product Specialists and Product Owners. The ideal candidate is looking to 1) Make an impact on a growing team and company 2) Enable us to scale our operations to match our growth 3) Show a fundamental understanding of how users interact with Salesforce and the best ways to enable their success.
 

What You Will Be Doing

•    Tending to the everyday requests and questions from both Sales and Product on Salesforce
•    Administrative tasks on Salesforce, including but not limited to assigning user profiles, reviewing access, creating fields, workflows, etc.
•    Participating in our agile development process with our team of Salesforce developers to design, test, and implement new features on Salesforce
•    Interviewing business users (Marketing, Sales, Support, Finance) to understand their processes and identifying where we can add features/workflows to make their jobs easier

What You Bring Along

•    Have 8+ years of Salesforce administrator experience doing things like designing, configuring & maintaining security/sharing rules, permission sets, field level security, record level security, roles and profiles.
•    Administrated Salesforce Service Cloud, Sales Cloud or Community Cloud platforms
•    Administrated Salesforce CPQ (SteelBrick) and/or FinancialForce applications
•    Think in terms of simplicity and scalability in Salesforce. No need to create hundreds of profiles per micro use-case.
•    Have a knack for listening and interpreting user requirements and then turning them into action
•    Experienced with Change Management Strategies & Solutions 
•    Experience with Agile development practices and a sprint delivery model
•    You are a self-starter who isn’t afraid to ask challenge the current process
•    Solutions and Results Driven – with a desire to continually improve efficiency
•    Ability to manage projects and deadlines including team of consultants
•    Experience working with large data sets and multiple databases
 

Bonus Points

•    Salesforce.com certification(s)
•    Einstein Analytics
•    Experience with SOQL/SQL - familiarity and comfort with querying data
•    Tableau Desktop & Server/ Bower BI
•    Any developer experience on the Salesforce platform or other cloud platforms
 

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

 

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In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.