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Project Manager IV, Sales Ops (Hybrid Role; Must live in Las Vegas)


Las Vegas, NV, US, 89119

Requisition ID:  12270

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit


This is a temporary hybrid role (anticipated duration of 6+ months) where you will work 50% from home/50% in the office, with an expectation your first month is in the office 100%. We are only considering candidates who reside in the Las Vegas, NV area.

IGT is currently seeking a highly talented Project Manager to lead process improvement projects with a focus on enhancing our existing CRM Platform and processes supporting the North America Sales Operations team. Reporting to the Sr. Director of Sales Operations, this individual will work directly with global infrastructure resource team leads to ensure the successful completion of projects that will have a significant impact on efficiency and error reduction in our end to end sales process, forecasting and reporting deliverables. The team is comprised of entrepreneurial and highly experienced individuals and we are looking for someone with strong people skills that can excel at delivery and drive change!


•    Plan, manage, and execute delivery of complex sales process and commercial excellence projects
•    Development of project work plans specifying goals, responsibilities, scheduling, risks, and contingency plans.
•    Facilitate communication across multiple functional organizations, technology, teams, vendors, and finance
•    Create cross-functional project plans that include scope definition, schedules, stakeholder identification, resourcing, communication plans and risk analysis.
•    Work with internal and external customers to manage, set and communicate delivery expectations
•    Create business cases, product roadmaps, and requirements documentations as necessary
•    Project and portfolio reporting across all levels of the organization from detailed project activities to sponsors and executives
•    Organize and lead project status, agile ceremonies, and other working meetings
•    Track project performance, service levels and other metrics required to ensure project goals and objectives are met
•    Cultivate robust and sustainable working relationships between business and technology teams to foster a cross-functional team environment
•    Promote and evangelize Agile Transformation and continued adoption across the organization
•    Identify key people and implement appropriate process and tools to synchronize the activities of multiple teams working in agile methods
•    Produces resource/cost plans and estimates
•    Tracks costs to plan, and manages changes to plans



•    Bachelor's Degree in Business or equivalent experience.
•    Strong program management skills. You will be encouraged to coordinate and schedule multiple long-term projects at the same time.
•    Minimum of 5 years of experience managing software development projects with cross functional teams using Agile methodologies
•    Experience leading cross-functional teams and vendors in projects, including resource planning, scheduling, progress tracking and reporting, and comfort with raising issues and escalating them to senior management if necessary.
•    Experience working independently with cross functional team of stakeholders and developers based on the project assignment.
•    We are seeking someone with strong Communication Skills, experience in Scheduling, Risk Management, Critical Thinking, Task Management, Tech Savvy and experience working in an Agile environment.
•    Strong data, metrics and analysis skills.
•    Strong customer focus and empathy.
•    Excellent communication skills, including the ability to converse at both a technical and business level.
•    Formal training and PMP certification. Agile Certification a plus. 

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $71,000-$165,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Las Vegas