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Retail Sales Rep I


Kingston, JM, 10

Requisition ID:  10732

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



Required to provide general sales, marketing and operational support for VLT Retailers within assigned zone. Expected to identify viable retail prospects for VLTs and implement ‘best practices at each retail location while ensuring quick and effective responses to retailers' needs and requirements

The functional responsibilities include, but are not limited to the following:

  • Prospects, conducts on-site evaluations of, and assists in the collection of relevant information to facilitate the selection and licensing procedures concerning prospective VLT retail outlets.
  • Conducts VLT operations and customer service training for retailer and staff.
  • Engage Retailers in Sales Optimization conversations and advising on the application of “VLT Best Practices”
  • Execute ideal VLT and POS material placement and ensure adherence to Merchandising and Floor Layout Standards
  • Monitor the quality of service to assigned retailers from all IGT customer-facing departments
  • Exercise due diligence in identifying best fit locations for VLTs
  • Analyze sales and profitability data to provide insight for growth opportunities and/or possible threats to sales (To IGT and Retailers)
  • Provide punctual, effective weekly and otherwise scheduled reporting on activities, evaluations and trade information
  • Report immediately to VLT Co-Ordinator on any potential compliance breaches on the part of the Retailer
  • Lead execution of Sales & Marketing Trade Promotions and Initiatives
  • Monitor and ensure retailer compliance to technical and operational requirements for the protection of VLTs and its peripherals.
  • Provides support to the Field Services team as the need might arise e.g. problems generated during the operation of the system, communications issues, VLT SWOP/Repair etc.
  • Provide trade marketing support for the launch of new games content and promotions.
  • Execute scheduled visits to assigned retailers and prepare Visit Sheets and Summary of all visited on a weekly basis.
  • Performs additional duties and responsibilities as assigned.

Note: This description is a summary of principal responsibilities and is not intended to detail all tasks which may be assigned.


  • Passion for sales, service and for excellence in execution
  • Customer focused
  • Solution oriented/problem solving
  • Innovative and initiative driven
  • Team oriented
  • Commitment to personal development


  • Sound Knowledge of Sales Structure Call Techniques
  • Strong communication skills both orally and in writing
  • Strong interpersonal skills
  • Strong Customer Service skills
  • Good Analytical skills
  • GoodReport Writing skills
  • A good knowledge of the roads and districts in Jamaica

Education and Experience

  • Bachelor's Degree from an accredited college or university with major course work in, sales, marketing, public relations or business administration
  • Minimum three (3) CXC subjects including English Language and Mathematics
  • Minimum at least three year's work experience in a related field Holder of a valid General Driver's License, and a good driving record.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit