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Sup Product Support I


Hyderabad, TG, IN, 500081

Requisition ID:  7295

As an IGT employee, YOU are what drives our success. New possibilities lie ahead! Explore exciting opportunities to continue challenging yourself and positively impacting the future of innovative gaming.



  • Oversees the support of customers encountering problems using the company's products.
  • Supervises representatives that are answering customer inquiries, primarily over the telephone, e-mail, or facsimile.
  • Establishes and maintains systems that provide answers to common questions and problems.
  • Reports new or recurring problems to design departments.
  • Ensures representatives are properly trained when old products are upgraded or new products are released.
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function. 



  • Bachelor's degree; an advanced degree is preferred.


  • 10 years of work experience; 5 years of related experience is required.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit