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Systems Engineer III


Gulfport, MS, US, 39503

Requisition ID:  5602

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


IGT is a world systems leader in developing casino management solutions.  Our team is responsible for ensuring that different systems components integrate and provide stable functionality as well as evaluate and recommend infrastructure and deployment automation standards.  You will be responsible for helping drive several critical initiatives & projects with various focuses with limited guidance from management.  You will be expected to provide technical expertise globally to projects, as well as train team members and other groups on products.
The ideal candidate is passionate about network infrastructure, network security, and enjoys the challenge of working in a distributed global organization.  Responsibilities will include network architecture solution design, troubleshooting, and collaboration between software development and infrastructure teams.  As a member of the systems services organization, the candidate will play a key role in the success of IGT system solutions globally.


* Ideal candidate will possess in-depth knowledge of operating systems, network infrastructures, troubleshooting and relational databases as it relates to systems related product support.
* Ability to lead activities related for operational and network security best practices across multiple platforms including, on-premise, hosted and hybrid Cloud and Colocation datacenters.
* Ability to draft, provide input and drive updates to architected solutions and documentation.
* Must possess the ability to request, interpret and transmit highly complex, strategic information requiring extensive explanation or interpretation to a variety of technical and non-technical audiences.
* Must be a self-starter where applicable, keeping current on new and emerging technologies relevant to the business.
* Proactively ensure the highest levels of systems and infrastructure availability through monitoring, testing, performance validation and administration.
* Work with other cross-functional teams to identify and resolve platform or service-related defects that impact our products, services, and Customers.
* Ability to directly lead and mentor less experienced personnel involving the planning, coordination and completion of daily projects such as; new deliveries, routine maintenance and upgrades of any/all IGT Gaming Systems software applications.
* Ability to lead or participate in comprehensive system & operational analysis of server hardware, system configurations, network communication across multiple platforms.  This includes ensuring newer technologies and products work with proprietary legacy systems.
* Ability to lead or conduct test plans to recreate field related issues in one or more lab environments, determine root cause and deliver solutions to the proper channels to address them in the field.
* Assess the viability of certain concepts, including risks, benefits and people needed to bring these projects to fruition.
* Ability to utilize remote connectivity solutions to provide real-time support on production systems while conforming to compliance guidelines. 
* Must have a strong understanding of customer service principles and the ability to work with customers (internal and external to IGT) who possess various levels of skill and competency.


* 8+ years of work experience in Network & Systems Engineering, Quality Assurance, Solution Architecture, IT or a related engineering support capacity
* 5+ years of solution design/build/deploy of distributed network infrastructures
* Strong knowledge in the maintenance, administration, configuration, and integration of server infrastructure, operating systems, applications and relational databases
* Experience in Cloud computing platforms such as Amazon Web Services (AWS), Azure (Microsoft) and Google Cloud Platform (GCP)
* Strong understanding of Virtualization (VMware, Windows, etc.) as it relates to physical networking (switching, routing and firewalls) including complex network topology design and implementation
* Understanding of backup and storage solutions including (SAN, vSAN, etc)
* Proficiency in Automation for both Windows & Linux scripting in (BASH, PowerShell and Python)
* Sound planning and resource management skills
* Windows Server 2008/2012/2016/2019
* SQL Server 2008/2012/2014/2016 installation, configuration and administration
* Understanding of load balancing techniques (A10, F5, Windows, etc.)
* Experience in working in a high demand and high-pressure area with professionalism, courtesy, and confidence.
* Knowledge of the gaming industry, gaming regulations and casino operations
* Excellent analytical skills
* Strong communication skills, verbal and written, including presentation skills
* Broad business acumen that can integrate with other functional areas such as Marketing, Legal, Finance, Sales, and IT, Suppliers (internal or external)
* Must be able to travel, mostly domestic, some international travel possible.
* Must have the ability and discipline to work remotely.

Preferred Qualifications
* Windows/Linux in virtualized environments (Cloud, VMware & HyperV)
* Networking configuration in virtualized environments
* Working knowledge
o Web services and databases
o Containers such as Docker and/or Kubernetes
o Microservices
* Gaming industry experience a plus
* AWS Certified Advanced Networking, AWS Certified Solutions Architect
* Cisco certifications (CCSP, SNSA, CCNE, CCNA, CCIE)
* Other certifications a plus are WCNA, JNCIE-ENT
Prophecies in the below items a plus:
* .NET and Java
* Datacenter operations
* Vulnerability testing
* Central management solutions
* Scripting (BASH, Python, PowerShell)
* Familiarity with automation and orchestration
* N-tier applications troubleshooting
* Atlassian tools – Jira, Stash & Confluence

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.


Nearest Major Market: Biloxi
Nearest Secondary Market: Gulfport