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Retail Merchandising Associate


Grand Rapids, MI, US, 49501

Requisition ID:  8839

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit

IGT is committed to fighting the COVID-19 pandemic. All newly hired employees at IGT must receive the final dose of the COVID-19 vaccine before they begin work unless they are approved for medical or religious accommodation.


**This position qualifies for a $500 Sign-On Bonus!**

A Inventory Control Clerk provides merchandising support at retailer (customer) locations along an assigned route, ensuring that supplies do not fall below minimum requirements. Responsible for filling merchandise, updating point of sale and discussing specific initiatives with Michigan Lottery retailers.

Principle Duties and Responsibilities, but not limited to:

  • Follow a bi-weekly assigned route as defined by geographical boundaries
  • Refresh Point of Sale (P.O.S.) materials
  • Fill retailer equipment or dispensers, assuring Lottery footprints are set to customer standards.
  • Communicate with appropriate personnel to maximize Lottery's presence in targeted accounts
  • Discuss Lottery initiatives with retailers
  • Generate required reports as requested
  • Take appropriate follow-up action on all customer queries in conjunction with Supervisor
  • Record daily activities for review by designated IGT and Lottery personnel
  • Answer consumer questions on games/promotions and educate on lottery products.
  • Uphold the Lottery brand in the highest regard


  • High school diploma/GED or equivalent required
  • 1 year customer service, sales, or merchandising background is required
  • Prior exposure to lottery and/or marketing techniques are highly preferred, but not required.
  • Excellent communication skills and interpersonal skills, primarily when dealing with the public.
  • Ability to maintain composure when working under pressure.
  • Valid driver's license is required, must maintain an acceptable driving record throughout employment.
  • Must be able to pass a background screening.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Grand Rapids