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SQA Engineer

Location: 

Austin, TX, US, 73301

Requisition ID:  4483

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.

Overview

The SQA Engineer will develop and execute test plans specifically focused on the accounting product, including retailer reports (terminal and Lottery Service Portal (LSP), augment the Lottery Technology QA Team to evaluate software changes that may have a high likelihood of errors, resulting in sanctions, conduct detailed QA testing to validate the accuracy and completeness prior to production install and manage customer acceptance testing (CAT) to ensure CSAT and a smooth delivery of the requested change.
 

Responsibilities

* Participate in Texas Lottery Commission (TLC) and Internal Texas Account Team project kick-off and requirements meetings.  This will ensure the scope and functionality is clearly understood to provide expertise on how the ‘as is’ and ‘to be’ system works.
* Develop and execute test plans specifically focused on the accounting product, including retailer reports (terminal and Lottery Service Portal (LSP)).
* Augment the Lottery Technology QA Team to evaluate software changes that may have a high likelihood of errors, resulting in sanctions.  Conduct detailed QA testing to validate the accuracy and completeness prior to production install.
* High degree of accounting knowledge to balance the system across POA, Retailer Services, Host, and Reports.
* Manage Customer Acceptance Testing (CAT) to ensure CSAT and a smooth delivery of the requested change.
* Manage requirements and testing for all TLC one-off solutions, including 2nd Chance Draw end-to-end solution, Voice Response System (IVR), RFID solution, and other Warehouse/Field innovation projects.
* Work across multiple departments (IGT and TLC) to ensure engagement to achieve objectives and milestones.
* Identification of the tools and automation that can be used in the project that can ease the testing effort for both the TLC and IGT.
* Identify the impact and root cause of defects found to ensure proper repair and retesting once released back to QA.
* Participate in defect triage meetings to ensure defects based on the priority and criticality are identified for fixing early in the software development lifecycle.  Focus on functionality that could result in sanctions.
* Ensure timely notification of risks and issues to management and make appropriate recommendations to mitigate.
* Provide expert technical assistances on various Texas systems, products, and solutions.
* Act as a key technical go-to resource for the Texas Account Team.
* Have in-depth knowledge on various lottery applications. 

Qualifications

* A bachelor’s degree in system or software technical field, or equivalent, with strong mathematical background.
* Eight to 10 years of lottery domain experience working on various software/system deliveries.
* Five years of experience as QA Lead on Lottery and Interactive system/product deliveries.
* Ability to write simple to complex SQL to find appropriate test data, and for verifying the values displayed in BI reports.
* Strong browser testing exposure – IE, Chrome, Firefox, Safari, Opera.
* Experience working and testing lottery mobile and WEB applications.
* Strong compatibility testing (Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc.)
* Working with a diverse, disbursed engineering delivery team.
* Ability to master complex financial subject matter.
* Ability to formulate test strategy, test planning and test data creation and management.
* Experience with statistical status reporting.
* Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
* Advanced knowledge of Risk Management, Risk Identification and Risk Based Testing.
* Technical skills to understand development environments, solution architecture, servers, version control, data modeling, scripting, and test automation tools.
* In-depth understanding of API testing methodologies, client/server applications.
* Proven data analysis, data verification, and problem-solving abilities.
* Knowledge of a broad range of hardware and software applications and networks.

Soft Skills:
* Proactive, self-motivated, confident, creative, and assertive.
* Excellent communication, verbal, written and listening.
* Influencing and negotiation skills to get buy-in on ideas and concepts.
* Ability to work under high pressure.
* Building and maintaining strong relationships.
* Ability to handle conflict effectively.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

 

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In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.


Nearest Major Market: Austin