Account Manager IV
Auckland, NZ, 1141
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Responsibilities
- Serve as a primary interface to Account Managers/Customers in New Zealand.
- Identify and develop new business/market opportunities, business models, and channels to extend market reach and drive new distribution, awareness, and revenue opportunities
- Aligned with Marketing, formulate a yearly business plan for each customer account to expand relationships and uncover expansion opportunities (new platform features, content, etc…), developing and driving go-to-market strategies
- Coordinate the negotiation of sophisticated, partner agreements that require technical/architectural, business model and market alignment
- Develop critical initiatives and drive consensus and development of execution plans across functional teams - internally and externally
Knowledge, Skills & Ability
Planning and Strategy: Business strategy and market development expertise with analytical and business modeling skills. Strong 360-degree strategic thinking is critical to success in the role.
Passion: Create great end-to-end customer experiences, including services that open new growth opportunities and innovations in business models and partner alliances.
Influence: Ability to influence and drive results in a complex and highly ambiguous technical and business environment including the ability to communicate and influence all levels from senior executives to working groups and all functions (including delivery, marketing, sales, services, finance, and legal)
Collaboration: Independently lead cross-disciplinary virtual teams and drive key business development initiatives for moderately complex deals from creation to implementation in partnership with senior Microsoft executives.
Negotiation and Communication: Ability to think and react in real-time while dealing with global partners that have missions that may not align with our own. Finding ways to create that alignment or bridge the gap to create successful long-term partnerships.
Key interpersonal traits: Motivation, creativity, adaptability, unquestionable ethics and integrity, bias towards data-based decision making, and a willingness to take calculated risks
Qualifications
- 5+ years of experience in lottery or gaming experience preferred
- 3+ years of experience in a business discipline which could include experience in business development, consulting, marketing, sales, partner management, finance, legal, or relevant product development/software engineering experience that included external-facing engagement with customers/partners.
- Extensive experience managing external partners in different fields and leverage learnings to identify opportunities.
- Relevant experience in structuring, influencing, negotiating, and managing complex commercial deals
- Bachelor’s in business or related field or equivalent alternative education, skills, and/or practical experience
- Ability to develop high-quality PowerPoint presentations
- Strong analytical and interpersonal skills
- Ability to lead through ambiguity and drive towards successful outcomes
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.