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System Engineer I

Location: 

Athens, GR, 15125

Requisition ID:  9384

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

 

Overview

We are looking for a Operations Analyst/Engineer to join the local Operations Team preferably with a systems engineer and/or with a DevOps background. The role focuses on providing support for our production environment on OS and application level, be actively involved in incident handling, change requests and new functionality deployments. 
Due to our international structure, IGT provides you with a challenging multicultural environment where you can use your initiative and contribute to the realization of the company’s targets. IGT strongly believes in personal development and invests continually in training and coaching.
 

Responsibilities

• Support all operations in a Production environment, maintain the infrastructure/applications at peak performance levels
• Participate in the deployment of new Software/Hardware 
• Work closely with local or overseas teams for incident resolution 
• Maintain and monitor incident tickets using the proper tracking tools 
• Assist customer in testing new releases
• Writing custom scripts in order to extract data
• Provision of training and documentation (internal technical and customer facing) for new features introduced in the system.

Qualifications

• 2-5 years working experience as an application engineer/developer or systems engineer.
• Solid experience in Linux scripting
• Troubleshooting skills
• Experience in SQL – database operations
• Experience in Java, Python
• Ability to work creatively and analytically in a problem-solving environment 
• Ability to test and configure software packages and applications
• Knowledge of incident tracking systems (Salesforce and Jira)
• Eagerness to contribute in a team-oriented environment 
• Excellent verbal and written communication skills in English

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

 

 

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.